Dr. Kumar VishalOrthopaedic Surgeon
Legal · Privacy

Privacy Policy

Last updated: 16 September 2026Ranchi, Jharkhand · India

This Privacy Policy explains how the orthopaedic practice of Dr. Kumar Vishal at Medifirst Hospital, Ranchi (“we”, “us”, “our”) collects, uses and safeguards your information when you visit drkumarvishal.com or contact us. We handle personal and health information in line with India’s Digital Personal Data Protection Act, 2023 and applicable medical-confidentiality norms.

01Information we collect

Information you give us. When you fill the enquiry form, message us on WhatsApp, or call, we may collect your name, phone number, email, the details of your query, and any X-rays, scans or medical reports you choose to share for an opinion.

  • Contact & enquiry details — name, phone, email, message
  • Health information you share — symptoms, X-rays, scans, reports, appointment details
  • Website usage data — collected automatically (see below)

Information collected automatically. Like most websites, we collect basic technical data such as your browser and device type, pages viewed and approximate location, through cookies and analytics tools.

02How we use your information

  • Respond to your enquiries and schedule or manage appointments
  • Provide clinical opinions, care and follow-up
  • Maintain medical records as required by law and good practice
  • Improve the website and understand how it is used
  • Comply with legal and regulatory obligations

03Medical information & confidentiality

Any health details, images or reports you share are treated as confidential and are used only in connection with your care. Medical records are maintained in accordance with applicable regulations and are not disclosed except as described in this policy or as required by law.

04Cookies & analytics

We use essential cookies to make the site work and analytics tools (such as Google Analytics) to understand traffic. You can block or delete cookies in your browser settings; some features may then not work as intended.

05How we share information

We do not sell your personal data. Information may be shared only with:

  • Our clinical and hospital staff involved in your care
  • Trusted service providers (website hosting, analytics, messaging such as WhatsApp) who process data on our behalf under confidentiality
  • Authorities where disclosure is required by law or to protect safety

06Data retention

We keep your information only for as long as needed to provide care, meet legal and medical-record requirements, and resolve any disputes. Enquiry data that does not lead to treatment is retained for a limited period and then deleted.

07How we protect your data

We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

08Your rights

Subject to applicable law, you may request to access, correct or delete your personal information, or withdraw consent for its use. To exercise these rights, contact us using the details below. We will respond within a reasonable time.

09Third-party links

Our website may link to third-party sites (for example, maps or hospital pages). We are not responsible for the privacy practices or content of those sites.

10Children’s privacy

This website is intended for adults. Paediatric orthopaedic information is provided for parents and guardians. We do not knowingly collect personal information directly from children.

11Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the latest revision. Continued use of the website means you accept the updated policy.

12Contact & grievance officer

For any privacy question or request, contact the Grievance Officer:

Dr. Kumar Vishal
Medifirst Hospital, SubPlot No. 2703/1 & 2703/2, Booty Road, near Suryodaya Apartment, Vijay Nagar, Bariatu, Ranchi, Jharkhand 834012
Phone: +91 92967 93921  ·  Email: ortho@drkumarvishal.com

Have a question?Talk to our team directly.
WhatsApp Call