Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us for orthopedic consultation with Dr. Kumar Vishal. By using this website, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

a) Personal Information Provided by You

• Name

• Phone number

• Email address

• Age (optional, if provided by user)

• Medical concerns shared through contact forms or WhatsApp

• Any documents or reports you voluntarily upload or send

b) Automatically Collected Information

• Device information (mobile/desktop, browser type)

• IP address

• Pages visited on the website

• Date and time of visit

• Cookies and analytics data

This information helps us improve the website and understand user behavior.

2. How We Use Your Information

We use collected information for the following purposes:

• To respond to appointment requests or inquiries

• To provide guidance regarding orthopedic care

• To improve the website experience and content

• To contact you regarding follow-ups or appointment confirmation

• To maintain records required for consultation (if applicable)

• For security, analytics, and website performance

We do not use your information for advertising, sales, or marketing beyond your interaction with our clinic.

3. Sharing of Your Information

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

Information may be shared only in the following situations:

• With hospitals/clinics where Dr. Kumar Vishal consults (only when required for your treatment or appointment)

• With service providers who maintain website hosting, analytics, or security

• When required by law, court order, or government regulations

All shared data is handled confidentially.

4. Data Security

We take reasonable measures to protect your personal information from:

• Unauthorized access

• Misuse or disclosure

• Alteration or destruction

However, no online system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Medical Information

Any medical information or health details shared through contact forms, WhatsApp, or email are kept strictly confidential.

Such information is used only for:

• Understanding your concern

• Advising appropriate consultations

• Providing follow-up care

We do not store medical records on the website.

6. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve loading speed

• Understand user preferences

• Analyze website performance

You can disable cookies through your browser settings if you prefer.

7. Third-Party Links

This website may contain links to external websites (e.g., hospitals, Google Maps).
We are not responsible for the privacy practices of those websites.

We encourage you to read their privacy policies before sharing any information.

8. Children’s Privacy

This website is not intended for users under 18 years old.
Parents or guardians should provide any information on behalf of minors when requesting orthopedic care.

9. Your Rights

You have the right to:

• Request access to the information you provided

• Request correction or deletion of your data

• Withdraw consent for communication at any time

To make such requests, contact us via the details below.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Dr. Kumar Vishal – Orthopedic Surgeon
📍 Medifirst Hospital Pvt. Ltd., Ranchi
📞 Phone: +91 9296793921